Integrating Credit Management With Monitoring Tools

Demand for Integration in Business Operational Flows Integration - the need for integration of internal business operational flows is of paramount importance. A competitive domestic market has created external risks, due to the quick pace of globalization in recent years. For a complete integration solution on managing credit, one can look towards credit monitoring as a holistic approach.

Integrating Credit Solution - New Approach As companies are increasingly looking for more revenues and profit, credit risk is being ignored. Integrating credit management is a new approach in closing the gap between credit and quality department. It has been a challenge for companies to achieve quality excellence and healthy credit control. Therefore DP information introduced the ICS-Integrated Credit Solution that encompasses SME Commercial Credit Bureau, Q/R calls & Receivables Management Services. In adopting this new program, companies will have more competitive advantage in identifying and retaining loyal customers and at the same time monitor their customers' payment histories and payment behavior to others.

DP SME Commercial Credit Bureau - Platform for Payment Information Sharing DP SME Commercial Credit Bureau - Platform for Payment Information Sharing. This is a breakthrough process for companies to enjoy a better credit risk management. In addition to just conducting credit check on companies, DP SME Commercial Credit Bureau extends its service to monitor members' debtors' performance. Our Credit Bureau monitoring tool alerts members via email if their debtor has a deteriorating payment behavior. Every day the extensive DP SME Commercial Credit Bureau database will monitor for changes to records of the monitored companies. Furthermore, you have the privilege to track the performance and payment histories of your customers, suppliers or competitors

Q / R Calls - The Anchor for Quality Management Research has proven that it costs between five to seven times more to acquire new customers than to retain an existing customer. Hence, DP Information introduces Q/R Calls that stand out as Quality Calls or Reminder Calls. The "Q calls" will act as Quality survey, focusing on your customers' feedback. This brings out the essence of continuous improvement in your company's quality process. As for "R calls", we are enforcing a reminder call on your behalf to customers ensuring a smooth receivables management. The Q/R calls service will also generate a monthly report on the quality of your products/services based on the feedback of your customers. Analysis and recommendations on the feedback will also be included in the report for your perusal.

Receivables Management Receivables management completes the entire cycle of the credit process. Clients will be given feedback and comments on their credit policies and operational flows, identifying possible core obstacles in their collection process. Subsequently, collection software will be introduced to streamline its collection process to be more efficient and productive.